Text your contacts

Texts lets you message your contacts by text: one-on-one conversations, and text campaigns to everyone who agreed to receive them. It all happens from your own business text number.

Get your text number

1. Open Marketing > Texts.
2. In the Texting card, type an Area code if you want one (optional).
3. Press Get a text number. When it’s ready, your number shows at the top of the page.

Send a text campaign

1. On the Campaigns tab, press New text campaign, give it a name and press Create.
2. Write your Text message. Use {{name}} for the person’s first name. For example: “Hi {{name}}, our next sound bath is Saturday at 10:00 AM.”
3. Press Add recipients and pick who gets it.
4. Press Send now, or press Schedule to pick a day and time.

Not sure what to say? Press Draft with AI, describe the text, and Colibri writes a short one from your Business Blueprint. Read it before sending. It uses your AI actions.

Reply to conversations

1. Open the Conversations tab. Each phone number has its own thread, newest first.
2. Click a thread and type your reply.
3. To start a new one, press New text and pick a contact with a phone number.

Good to know

• Only contacts with a phone number who agreed to receive texts can be added to a campaign. A sign-up form that asks for a phone number adds a texting permission box for this.
• “Reply STOP to opt out” is added to every campaign text automatically. Anyone who replies STOP is never texted again. They can text START to your number to opt back in.
• Replies to your campaigns land in Conversations.
• When a number you don’t know texts you, press Save as contact to reply. They’re saved as a lead.
• Texting is part of ColibriOS Pro. See The Free plan and ColibriOS Pro.